Privacy Policy
This Privacy Policy explains how Flight Travel Assist collects, uses, stores, and protects information when you visit our website, submit a request, subscribe to communications, or contact us for travel-related assistance.
1. Information We Collect
We may collect information that you voluntarily provide to us when using the website, including when you submit a flight search, request assistance, subscribe to updates, or contact us.
- Name, email address, and telephone number.
- Travel-related details such as departure city, destination, travel dates, cabin class, and passenger count.
- Information submitted through contact, subscription, or booking-assistance forms.
- Any other information you choose to provide during communication with us.
2. Information Collected Automatically
When you visit the website, certain technical information may be collected automatically through cookies, analytics tools, server logs, or similar technologies.
- IP address and approximate location.
- Browser type, device type, operating system, and screen size.
- Pages viewed, referring pages, and interaction data.
- Dates and times of visits and general website usage information.
3. How We Use Your Information
We may use collected information for purposes such as:
- Responding to travel inquiries and requests for booking assistance.
- Helping connect users with relevant travel or reservation support.
- Providing requested updates, service information, or promotional communications where consent has been provided.
- Improving website functionality, user experience, and service quality.
- Monitoring website performance and preventing misuse, fraud, or security issues.
- Complying with applicable legal, regulatory, or business requirements.
4. Email and SMS Communications
If you provide your email address or telephone number and give the appropriate consent, you may receive travel-related emails, service messages, or recurring promotional SMS communications. Message frequency may vary and standard message or data rates may apply.
You may opt out of marketing emails by using the unsubscribe option included in the communication. For promotional SMS messages, you may follow the opt-out instructions included in the message.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to support core website functionality, remember preferences, understand website traffic, measure performance, and improve the overall user experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. How We Share Information
We may share information with service providers, technology vendors, analytics providers, marketing partners, or travel-related partners when reasonably necessary to operate the website, respond to requests, or provide requested services.
Information may also be disclosed when required by law, legal process, regulatory requirement, or where reasonably necessary to protect users, our website, or our business.
7. Travel Service and Third-Party Partners
Flight Travel Assist is operated by GOOGIE Host and may work with third-party travel service providers, including Green Dot Travels LLC, for travel-related fulfillment or assistance. Information necessary to respond to a travel request may be shared with an appropriate service provider when required to support that request.
Third-party websites, booking platforms, airlines, payment providers, or service providers may maintain their own privacy policies. We encourage users to review those policies before providing information directly to third parties.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, support business and service operations, resolve disputes, maintain records, and comply with applicable legal obligations.
10. Your Privacy Choices
Depending on your location and applicable law, you may have rights relating to your personal information, which may include requesting access, correction, deletion, or information about how your data is used.
You may also request that we stop certain marketing communications at any time.
11. Children's Privacy
This website is intended for general travel audiences and is not designed to knowingly collect personal information from children under the age required by applicable law without appropriate authorization.
12. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Your use of third-party websites is subject to their own policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable requirements. The revised policy will be posted on this page with an updated effective date where appropriate.
14. Contact Us
If you have questions about this Privacy Policy or how information is handled, you may contact us using the details below.
Website: flighttravelassist.com
Email: support@flighttravelassist.com
Phone: (833) 688-3371
Address: San Francisco, CA, 94105